General Troubleshooting
The following should aid you in
preventing common installation problems and help you
determine if a lens is actually defective.
LENS
TYPES
Auto-iris
There are two types to auto-iris lenses currently
available. "Video" type lenses contain an
internal amplifier to compare the incoming video signal
from the camera to adjust the iris to a level set by the
user. "DC" type lenses contain no amplifier and
are controlled by a circuit located within the camera to
adjust the iris.
C-mount/CS-mount
CCTV lenses are available in two different lens mounts.
"C-mount" lenses have a flange back distance of
17.526mm vs. 12.5mm for "CS-mount"
lenses. Many of today's cameras can accept either type of
lens, but it is important to make sure that camera and
lens are compatible and set up properly. C-mount lenses
can be used on CS-mount cameras by utilizing a 5mm
adapter or adjusting the camera for C-mount lenses.
Because of the shorter back focal distance, CS-mount
lenses can only be used on CS-mount cameras. Your picture
will be out of focus if you use a CS-mount lens on a
C-mount camera.
Zoom lenses
Zoom lenses generally have motorized zoom/focus/iris
functions or motorized zoom/focus with built-in
auto-iris. All motorized functions are controlled by the
lens controller. Many zoom lenses are available with
pre-position potentiometers. Pre-position lenses utilize
a variable-resistor (potentiometer) to indicate the
zoom/focus position to the lens controller. This allows
the operator to view different pre-set areas without
having to re-adjust the zoom/focus each time.
AUTO-IRIS
PROBLEMS - Video Type Lenses
The majority of lens problems experienced
are auto-iris related. It is rare for a lens to be
"dead out of box" and non-operation can be
attributed to user error. If the auto- iris does not work
try the following:
Is the camera configured
for Video type lenses?
Current cameras normally accept both Video and DC type lenses using the
same connector or a combination of terminal strip (Video type) and
connector (DC-type). For cameras with a single connector, verify
the lens selection switch is in the 'Video' position. For
terminal strip cameras, verify the wires are installed properly for
Power (+), Ground, and Video.
Is the auto-iris connector wired properly?
Verify that the lens connector is wired the same as it
appears in the camera instructions. Correct connector
wiring is crucial and incorrect wiring could
damage the camera and lens. Reversal of the power and
ground wires will usually blow a fuse or damage the circuit inside
the camera and lens, so be careful.
Installing a connector
| 1. |
Strip wire and twist gently to avoid frayed ends.
|
| 2. |
Tin wire with solder and cut length to fit the
pin of the connector. |
| 3. |
Pre-solder pin of connector. This will make
installation of the wire easier. |
| 4. |
Install shrinkable tubing on wire.
|
| 5. |
While heating pre-soldered pin, insert wire and
remove solder iron. Hold wire until solder cools. |
| 6. |
Slide shrinkable tubing over pin and heat shrink.
|
Is the lens getting the proper voltage?
Using a voltmeter, measure the voltage across the power
and ground outputs of the camera iris connector. Most
lenses require at least 8.5 volts DC with a maximum
around 15-16 volts. No voltage could indicate a camera
problem.
Has the lens been adjusted properly?
Level
Main iris control. Adjustment towards high will open the
iris, towards low will close the iris. After initial
set-up of the iris to the desired video level, the iris
will maintain this level in a variety of lighting
conditions. Set-up should be performed in daylight as
night-time set-up will commonly cause the iris to remain
too far open during the day.
ALC
Iris sensitivity adjustment. Sets the iris reaction time
fast or slow for changing light levels. Adjustment
towards peak will increase sensitivity and reaction time,
towards average will decrease both. Set to mid-range for
most applications. You will not see a major change in the
picture when adjusting the ALC.
Gain
Some lenses are equipped with a gain adjustment to reduce
iris oscillation (iris opens and closes rapidly in bright
light) with certain cameras. If oscillation occurs,
adjust until the iris settles down.
RECOMMENDATIONS
TO AVOID PROBLEMS
- Have the manufacturer recommend what type of lens
will work with your application.
- Have the manufacturer install control and
auto-iris connectors whenever possible. It is
worth the small expense to not have to worry
about installing a connector yourself.
- Become familiar with the equipment you will be
using before you begin installation.
- Bench test all equipment prior to installation.
If a unit is defective during bench testing you
can get it replaced or repaired before you get to
the job site.
- Take advantage of manufacturers technical
assistance. Before sending your unit back to your
distributor or the manufacturer, call for
assistance. Many times your problem can be taken
care of over the phone. Remember that most
problems with any type of equipment are the
result of user error and not a defect.
- Carry a fixed focal length lens with manual iris
with you at all times. This will help you to at
least determine if the camera is working properly
and steer you towards trouble shooting the lens.
Just because you have no picture that does not
necessarily mean that the lens is defective.
- Carry a voltmeter. This will help determine that
all your equipment is getting the proper voltage
required.
The above information should help you avoid common
mistakes and the trouble of returning equipment that is
working properly. Again, remember to use the
manufacturers assistance whenever possible.
David M. Craig - Technical
Services Manager
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